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National Research Results: Student Uses and Perceptions of Closed Captions and Transcripts

This report sheds light on many critical issues surrounding accessibility and the rapidly growing usage of video in higher education.

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About the Study

Video in higher education has become commonplace. According to the students surveyed, almost 100% of courses included some video content in both online and face-to-face environments. Closed captioning and transcription are also becoming a lot more common, but questions abound. Why do students use captions/transcripts and how do they support learning? Why and how often do students who are not deaf or hard of hearing use captions/transcripts? Which subgroups of students use captions/transcripts and how much do they rely on them? Are there common hindrances that can be mitigated?

Download this free 52-page report to get results from the largest IRB-approved study on student usage and perceptions of closed captions and transcripts. Using data collected from 2,124 student participants from across 15 public and private colleges and universities, the results are carefully analyzed and broken down by different student subgroups. This report sheds light on many critical issues surrounding accessibility and the rapidly growing usage of video in higher education.