Video accessibility is critical, both for making your online videos accessible to people with disabilities and for enhancing user engagement, SEO, and audience reach.
Choosing the right vendor to service your video accessibility needs is also critical. If there’s one thing to agree on, it’s that quality of service, customer support, and user experience are essential characteristics in a vendor.
3Play Media is dedicated to providing a one-stop video accessibility shop that consistently delivers on quality, workflow optimization, user-friendly features, and top-notch customer support.
Whether you need captioning, transcription, audio description, translation, or all of the above, 3Play Media has you covered.
One-Stop-Shop for Video Accessibility
There’s more to video accessibility than captioning. While captions make videos accessible for people who are deaf or hard of hearing, audio description makes videos accessible to those who are blind or low vision. Translations allow you to reach a more global audience.
We can’t forget to mention that interactive, searchable transcripts improve the viewing experience for all viewers, and encoded captions are perfect for sharing engaging and accessible videos on social media.
Using one vendor for video accessibility has many benefits, and 3Play Media provides nearly every service and feature needed to build a fully accessible video experience. Our full-service solution is robust and scalable, and our price includes more than just captioning. We offer advanced features like caption encoding, flexible workflows, audio description, translation, and so much more.
Accuracy and Quality Standards
At 3Play Media, we prioritize accuracy and quality for captioning, audio description, and beyond. For accessibility purposes, accuracy and quality must be taken seriously. Our tried and true process for both captioning and audio description utilizes technology and humans to consistently provide accuracy and quality at a competitive price.
For recorded video content, we always guarantee 99% caption accuracy on all files even in cases of poor audio quality, multiple speakers, complex content, and accents.
For audio description, our professional describers follow DCMP standards to ensure high-quality descriptions for all types of content. Each file that we describe goes through a careful, multi-step quality assurance process, which includes two rounds of human review.
Integrations and Plugins
Workflow optimization is key to a better video accessibility process.
3Play Media integrates and is compatible with most leading video platforms, players, and lecture capture systems. With our integrations, customers can automatically post captions back to their videos and allow more streamlined video accessibility processes.
If you’re hosting videos directly on your website or using videos you don’t own, you can still step up your video accessibility game. We provide plugins that support audio description and make your videos and playlists searchable, interactive, & more engaging.
User-Friendly System and Support
We’re not just a video accessibility vendor. We’re a video accessibility partner that’s here to support you in your journey to make videos more accessible.
Our Account System is easy to use, and with us, you can rest assured that video accessibility won’t be a complicated endeavor. Each account can support multiple users, departments, and permissions. Account admins can control user access to any of the core account functions like invoices and billing, uploading, editing, publishing control, and user management.
When you sign on with 3Play Media, you can expect dedicated onboarding support and continued support after that. Customers have access to our white glove support team and to thorough support documentation every step of the way.
Free Educational Resources
One of our goals is to help spread knowledge to our customers and beyond about all things video accessibility, from industry trends to legal compliance to tools, tricks, and tips.
We’re video accessibility enthusiasts and want to empower our customers to be champions for video accessibility in their day-to-day roles. Customers have full access to educational resources such as blog posts, white papers, and webinars located right on the 3Play Media site.
Even if you’re a video accessibility novice, we provide resources that will help you become an expert in no time.